UnitedHealthcare Dual Complete Oklahoma

Are you from Oklahoma and wondering if the UnitedHealthcare Dual Complete Oklahoma plan could be your key to comprehensive healthcare coverage?

Designed for individuals meeting specific age or disability criteria, this plan integrates Medicare and Medicaid benefits to offer enhanced services, such as extra dental, vision, and hearing coverage. Discover the simplicity of meeting eligibility and the breadth of coverage you stand to gain in our detailed breakdown of the plan’s features.


Key Takeaways

  • The UHC Dual Complete OK Plan offers integrated Medicare and Medicaid benefits with comprehensive healthcare coverage targeted at various demographics, including individuals over 65, those with disabilities, and others eligible for Medicaid.



  • Enrollment into the UHC Dual Complete OK Plan is straightforward and can be done during specific enrollment periods, with support resources available including a member website, 24/7 nurse hotline, and customer service.

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Understanding the UHC Dual Complete OK Plan

The UHC Dual Complete OK Plan is more than just a healthcare plan. It’s designed to offer a seamless healthcare experience, merging Medicare and Medicaid benefits. As a result, it’s not just a plan; it’s an efficient healthcare management system.

Eligibility for this plan is quite inclusive. You are eligible if:


  • You’re 65 or older
  • You qualify based on disability or other special circumstances
  • You’re eligible for Medicaid while receiving Medicare Parts A and B benefits


We will further explore the eligibility criteria and plan coverage in the subsequent sections.


Understanding the UHC Dual Complete OK Plan

Eligibility Criteria

The 2024 UHC Dual Complete OK Plan is accessible to a broad range of individuals. Whether you’re under 65 with certain qualifying conditions or over 65 and receive additional support from your state, you’re eligible for the plan. This inclusivity ensures that a wide range of individuals can reap the benefits of comprehensive healthcare coverage.

Moreover, the Oklahoma 2024 UHC Dual plan, which includes the Oklahoma Medicaid card, is available across various counties in Oklahoma, ensuring widespread access.

So, whether you’re in the bustling city of Oklahoma City, the serene landscapes of Alfalfa County, or the vibrant community of Tulsa, you can rest assured that the UHC Dual Complete OK Plan is within your reach.


Coverage Overview

The UHC Dual Complete OK Plan offers coverage that goes beyond Original Medicare. It includes:


  • Basic medical needs coverage
  • Transportation to medical appointments
  • Routine vision exams
  • A monthly credit for over-the-counter purchases
  • Dental, vision, and hearing coverage


Imagine having all of these benefits in addition to your regular Medicare coverage.

While the plan is comprehensive, it’s important to remember that certain limitations, exclusions, or network restrictions may apply to dual special needs plans like the UHC Dual Complete OK Plan. Hence, a thorough review of your plan details is warranted.

But rest assured, the UHC Dual Complete OK Plan is designed to provide a broad range of benefits to meet various healthcare needs.

Benefits of the HMO-POS D-SNP Plan

The UHC Dual Complete OK Plan includes the HMO-POS D-SNP Plan, an extension that provides its own set of benefits. This plan is characterized by its extensive coverage, including a stipend for purchasing food and over-the-counter items and assistance for paying utility bills. We will now examine the plan benefits in greater depth.

The HMO-POS D-SNP Plan is designed to cater to the diverse needs of policyholders. From providing access to medical assistance to offering flexibility in terms of coverage, the plan is tailored to ensure that members receive the healthcare they need, when they need it.


Comprehensive Coverage

The coverage of the HMO-POS D-SNP plan is nothing short of comprehensive. From dental care, including fillings, crowns, and root canals, to preventive services like screenings and vaccinations, the plan ensures that members have access to a broad range of services.

Moreover, the plan offers additional benefits such as a monthly over-the-counter credit, dental, vision, and hearing coverage, and access to healthcare coordination services. This broad range of covered services ensures that members have access to the care they need, when they need it.



The HMO-POS D-SNP Plan stands out for its flexibility. It is tailored to the specific needs of individuals with both Medicare and Medicaid, providing additional benefits compared to Original Medicare and integrating with the Medicaid plan to ensure retention of all Medicaid benefits.

The UHC Dual Complete OK Plan also offers a range of customization options, including transportation to medical appointments, routine vision exams, and a flexible monthly credit for healthy food, over-the-counter products, and utility bills, catering to the individual needs of the beneficiaries. Therefore, whether you need a ride to your doctor or help paying your utility bills, the plan has you covered.


Care Coordination

The HMO-POS D-SNP Plan offers:


  • Coverage and flexibility
  • Care coordination
  • A dedicated care team to oversee your healthcare needs
  • Integration of Medicaid and Medicare benefits
  • Coverage for preventive care and routine services
  • Improved health outcomes


Care coordinators play a vital role in managing your health care, coordinating care across various services, and addressing any gaps in coverage.

By working with different parties, including the Medicare-Medicaid Coordination Office and the families and caregivers of the beneficiaries, they ensure that your healthcare process is optimized.

Comparing Original Medicare and Dual Complete Plans

While Original Medicare offers basic coverage, the UHC Dual Complete Plans go several steps further. In addition to integrating Original Medicare benefits, they offer additional coverage such as:


  • Prescription drugs
  • Dental
  • Vision
  • Fitness benefits


The focus is not merely on adding more services, but on providing a comprehensive solution tailored to your healthcare needs. UHC Dual Complete Plans offer benefits that are not included in Original Medicare, including:


  • Transportation to medical appointments
  • Routine vision exams
  • Dental coverage
  • Vision coverage
  • Hearing coverage
  • Prescription drug coverage


Additional Services


Unitedhealthcare oklahoma



One of the key differences between Original Medicare and UHC Dual Complete Plans is the range of additional services the latter provides, known as the dual special benefits.

These include transportation to medical appointments, routine vision exams, dental, vision, hearing, and prescription drug coverage, all designed to make your healthcare experience more comprehensive.

When it comes to transportation, UHC Dual Complete Plans work with service providers such as LogistiCare Solutions, LLC in North Carolina and MTM in other areas to provide reliable transportation and exceptional personal service to members at no additional cost. This focus on convenience and accessibility sets UHC Dual Complete Plans apart.



Cost Savings

Cost is a significant factor when choosing a healthcare plan. Luckily, UHC Dual Complete Plans offer:


  • Comprehensive coverage
  • $0 monthly premium
  • Potential to reduce costs to $0 with Extra Help
  • Additional benefits such as increased prescription coverage


Compared to Original Medicare, which entails a deductible of $226 ($240 in 2024) that must be met before Medicare covers services, and typically a 20% coinsurance on the cost of services, UHC Dual Complete Plans offer significant cost savings.

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Enrolling in a UHC Dual Complete Plan

The enrollment process for the UHC Dual Complete Plan is designed to be as straightforward as possible. Members have the opportunity to join, switch, or drop their plan once during each 3-month enrollment period.

You have the option to enroll online, over the phone, or meet with an agent. You will be required to provide a list of your prescription medications, your Social Security number, and, if applicable, your Medicare card. Let’s delve deeper into the specifics of the enrollment periods and the enrollment process.


Enrollment Periods

The Annual Enrollment Period for Medicare Advantage plans such as the UHC Dual Complete OK Plan spans from October 15 to December 7. This gives you ample time to:


  • Evaluate your healthcare needs
  • Research different plans
  • Compare benefits and costs
  • Choose the plan that best suits you


In addition to the Annual Enrollment Period, the UHC Dual Complete OK Plan offers an ongoing Special Enrollment Period (SEP) that spans the first 9 months of the year.


United healthcare oklahoma medicaid



Eligible individuals have the opportunity to enroll or change plans once every 3 months during this period. So, whether you’re a new enrollee or an existing member looking to switch plans, the UHC Dual Complete OK Plan offers you flexibility.


How to Enroll

Enrolling in the UHC Dual Complete OK Plan is a straightforward process. You can enroll online, over the phone, or schedule a meeting with a representative. The choice is yours. Don’t miss the opportunity to get your free dual enrollment.

Having all necessary documents at hand will facilitate a smooth enrollment process. Also, remember that enrollment or registration with the state Medicaid plan is mandatory for Medicare secondary cost share billing purposes.

Oklahoma Counties Served by UnitedHealthcare Dual Complete

The UHC Dual Complete Plan is accessible in numerous counties across Oklahoma, ensuring that a wide range of residents can benefit from its comprehensive healthcare coverage. These include:


  • Adair
  • Alfalfa
  • Atoka
  • Beaver
  • Beckham
  • Blaine
  • Bryan
  • Caddo
  • Canadian
  • Carter
  • Cherokee
  • Choctaw
  • Cimarron
  • Cleveland
  • Coal
  • Comanche
  • Cotton
  • Craig
  • Creek
  • Custer
  • Delaware
  • Dewey
  • Ellis
  • Garvin
  • Grady
  • Grant
  • Greer
  • Harmon
  • Haskell
  • Hughes
  • Jackson
  • Jefferson
  • Johnston
  • Kay
  • Kingfisher
  • Kiowa
  • Latimer
  • Le Flore


Our services are available in the following counties: County A, County B, County C, Lincoln County, and many others, with our customer support operating at pm local time 7 for your convenience.


United healthcare

Member Resources and Support

As a member of the UHC Dual Complete OK Plan, you have access to a range of resources and support services designed to enhance your healthcare experience, including a free dual plan guide. These resources also include the member website, a 24/7 nurse hotline, and customer service representatives available to assist you.

These resources aim to streamline and enhance your healthcare journey. From managing your health plan details and generating and sharing digital ID cards to viewing claims and account balances, the resources at your disposal ensure that you’re always in control of your healthcare.


Member Website

The member website is your one-stop resource for managing your health plan. It provides an array of features including:


  • Food, OTC, and utilities benefits
  • Dental benefits
  • Prescription drug coverage
  • Routine transportation
  • Routine vision benefits
  • Meal delivery
  • Nurse services
  • Access to a comprehensive medication review (CMR) program


Additionally, the website offers a mobile application, enabling you to:


  • Manage your health plan details
  • Generate and share digital ID cards
  • View claims and account balances
  • Handle prescription medications and refills on the go


The member website simplifies your healthcare management, including interactions with hospitals.


Nurse Hotline and TTY 711

The 24/7 nurse hotline is a valuable resource for members and their families, providing information and support whenever you need it. Some of the services offered by the nurse hotline include:


  • Answering questions about medications
  • Providing advice on managing health conditions
  • Offering guidance on when to seek medical attention
  • Assisting with symptom management
  • Providing general health information


Whether you have a question about your medication or need advice on managing a health condition, the nurse hotline is there to assist you.


Unitedhealthcare dual complete phone number



For individuals with hearing or speech disabilities, the UHC Dual Complete OK Plan offers TTY 711 services. This service enables you to effectively communicate with healthcare representatives using a text telephone (TTY).


Customer Service Hours

Customer service is a crucial aspect of any healthcare plan. At UHC Dual Complete OK Plan, customer service representatives are available to assist you from 8 a.m. to 8 00 pm local, 7 days a week, ensuring you get the help you need at any time before 00 pm local time.

Whether you have a question about your plan, need assistance with enrollment, or simply need to discuss your healthcare options, the customer service team is ready to assist you.


In conclusion, the UHC Dual Complete OK Plan offers a comprehensive, flexible, and cost-effective solution for your healthcare needs. With its broad eligibility criteria, extensive coverage, and range of additional services, it stands out as a superior choice for individuals with both Medicare and Medicaid.

The plan’s focus on care coordination, its availability across numerous counties in Oklahoma, and its robust member resources and support services further enhance its value proposition. With the UHC Dual Complete OK Plan, you’re not just enrolling in a healthcare plan, you’re embarking on a journey towards better health and overall wellbeing.

Frequently Asked Questions



What does UnitedHealthcare dual complete mean?

UnitedHealthcare Dual Complete is a plan for individuals with both Medicaid and Medicare, providing extra benefits at no additional cost, including transportation and routine vision exams. Members must have Medicaid to enroll.


→  Does UnitedHealthcare work in Oklahoma?

Yes, UnitedHealthcare works in Oklahoma and offers Medicaid and ACA Marketplace plans tailored to the local community.


→  Can you have Medicare and UnitedHealthcare at the same time?

Yes, you can have both Medicare and UnitedHealthcare at the same time through the UnitedHealthcare Dual Complete plans. These plans are designed for individuals who have both Medical Assistance from the State and Medicare.


→  Is UnitedHealthcare accepted in Illinois?

Yes, UnitedHealthcare is accepted in Illinois and offers health plans in several counties with little to no out-of-pocket costs, as well as Individual & Family ACA Marketplace plans in various metal levels.


→  What additional benefits does the UHC Dual Complete OK Plan provide?

The UHC Dual Complete OK Plan provides additional benefits including transportation to medical appointments, routine vision exams, a monthly credit for over-the-counter purchases, and dental, vision, and hearing coverage. These additional benefits can enhance the overall healthcare experience for members.

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Russell Noga
( Medicare Expert )

Russell Noga is the CEO of ZRN Health & Financial Services, and head content editor of several Medicare insurance online publications. He has over 15 years of experience as a licensed Medicare insurance broker helping Medicare beneficiaries learn about Medicare, Medicare Advantage Plans, Medigap insurance, and Medicare Part D prescription drug plans.