Does Humana Gold Plus Provide Transportation Benefits?

Wondering, “does Humana Gold Plus provide transportation benefits?” This article provides a straightforward exploration of the transportation benefits Humana Gold Plus members can access. Without divulging too much too soon, we’ll guide you through emergency and non-emergency transportation options, along with how to easily make use of these benefits.


Key Takeaways

  • Humana Gold Plus provides transportation benefits, covering both emergency and non-emergency medical transportation, with possible limitations such as a set number of trips or distance restrictions.


  • The transportation services and coverage details of Humana Gold Plus can vary by plan and location, with some offering specific trip allowances or requiring advance scheduling.


  • Humana Gold Plus offers additional healthcare services beyond transportation, including wellness and fitness programs, prescription drug coverage, and customized plans to meet individual healthcare needs.

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Navigating Transportation Coverage with Humana Gold Plus

Humana Gold Plus, a healthcare plan, acknowledges the role of transportation in healthcare access. It offers transportation benefits that span a broad spectrum, from emergency transport to routine check-ups.

But what implications does this hold for you as a member? We’ll explore the specifics.


Navigating Transportation Coverage with Humana Gold Plus

Transportation Benefits Overview

Humana Gold Plus is committed to ensuring that its members receive the medical attention they need, regardless of their location. As such, it provides transportation benefits that cover both emergency and non-emergency medical transportation in various states, including:


  • MD
  • ME
  • MI
  • MN


Emergency medical transportation comes into play when there’s a need for transportation to a hospital, critical access hospital, or skilled nursing facility in emergency situations.

On the other hand, non-emergency medical transportation is designed to cater to routine medical needs. This may include scheduled visits to the hospital, critical access hospital, or skilled facility in states such as ny oh or pa. Covering both emergency and non-emergency medical transportation, Humana Gold Plus guarantees members’ access to essential healthcare services at their time of need.


Plan-Specific Transportation Details

The attractiveness of Humana Gold Plus is rooted in its flexibility and customization. The transportation coverage in Humana Gold Plus plans can vary, with some plans including ambulance transportation to a hospital, critical access hospital, or skilled nursing facility.

Certain plans may also provide coverage for plan-approved transportation to specific locations, with a limit of 24 one-way trips per year.

Furthermore, the transportation services Humana Gold Plus offers can differ based on the member’s location and specific condition. For instance, in rural areas where public transportation options may be limited, services such as rideshare and local taxi companies may become more pertinent. This level of customization ensures that every member’s unique transportation needs are met.


Understanding Limitations and Restrictions

While Humana Gold Plus offers a comprehensive range of transportation benefits, it’s important to understand that these benefits may come with certain limitations. For instance, members are generally assigned a specific number of round-trip rides on an annual basis.

Additionally, the precise distance limitation for transportation benefits under the Humana Gold Plus plan is a maximum of 50 miles per trip.

Awareness of these limitations and restrictions is vital for members. It helps avert any inconvenience and guarantees sufficient coverage for transportation needs. This is why Humana Gold Plus encourages its members to consult their plan details to fully understand the transportation benefits available to them.

Emergency vs. Non-Emergency Transport

In healthcare, medical needs can greatly differ. Some situations demand immediate medical attention (emergencies), while others concern routine medical appointments (non-emergencies). Regardless of the situation, Humana Gold Plus has got you covered.


Ambulance Services in Emergencies

We all hope to never be in a situation where we need emergency medical attention. But life is unpredictable, and it’s comforting to know that should such a situation arise, Humana Gold Plus is ready to assist.


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The plan provides coverage for ground ambulance services, ensuring members can be transported to a hospital, critical access hospital, or skilled nursing facility under emergency circumstances.

The determination of an emergency medical situation is based on the requirement for evaluation of an emergency medical condition by a certified health professional. This means that in a situation where immediate medical attention is necessary, members can call 911 for transportation, and Humana Gold Plus will cover the ambulance services, ensuring they receive the care they need in a timely manner.


Scheduled Non-Emergency Medical Rides

While emergency transport is crucial, the need for non-emergency medical transportation cannot be underestimated. Routine medical appointments, such as visits to the doctor’s office or physical therapy sessions, form a critical part of a member’s healthcare journey.

And Humana Gold Plus recognizes this. Certain Medicare Advantage (Medicare Part C) plans might provide coverage for non-emergency medical transportation to these routine medical appointments.

Scheduling these non-emergency medical rides is made easy with Humana Gold Plus. Members can contact the Modivcare reservations line at least seven (7) days prior to their scheduled medical appointment. This ensures that members can get to their medical appointments on time, every time.

How to Access Your Transportation Benefit

Having covered the transportation benefits offered by Humana Gold Plus, we’ll now explore how to access these benefits. After all, comprehending your coverage only benefits you if you know how to capitalize on it.


Steps to Schedule a Ride

So, you have a medical appointment coming up, and you need to schedule a ride. Where do you start? With Humana Gold Plus, it’s as simple as making a phone call. Members can contact Humana Gold Plus customer service to schedule their ride.


Humana gold plus transportation phone number



It’s recommended to schedule the ride at least 72 hours in advance, with the option to do so up to 2 weeks before the medical appointment.

There are specific phone numbers available for scheduling transportation services with Humana Gold Plus in various states. Here are the numbers for each state:


  • Florida: 877-564-0571
  • Louisiana: 1-844-613-1638
  • Ohio: 855-739-5986
  • South Carolina: 866-432-0001
  • Illinois: 800-787-3311


This ensures that wherever you are, you can easily schedule a ride with Humana Gold Plus.


Cost Considerations for Transportation Services

As with any healthcare service, one must consider the potential costs involved. The good news is that with Humana Gold Plus, scheduling a ride comes with no supplementary fees. This means you can book your transportation without worrying about any hidden costs.

However, it’s worth noting that the cost of transportation services may vary depending on the plan. Some plans provide complimentary rides, while others may require a co-payment. This is why it’s crucial to review your plan details to understand any potential costs associated with transportation services.

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Additional Value-Added Services from Humana Gold Plus

Humana Gold Plus provides more than transportation, it offers a multitude of other value-added services. These services range from wellness and fitness programs to pharmacy and prescription drug benefits, all designed to enhance your healthcare experience.


Wellness and Fitness Program Inclusions

Wellness and fitness programs form a critical part of maintaining and improving overall health. As such, Humana Gold Plus incorporates the following wellness programs:


  • Tobacco cessation
  • Maternity support
  • Cancer support
  • Chronic condition meal program


For fitness, Humana Gold Plus provides the SilverSneakers program, which offers comprehensive health and fitness programs specifically tailored for individuals with Medicare.


Humana transportation benefits



These programs not only contribute to a healthier lifestyle but also have a positive impact on reducing absenteeism, enhancing productivity, boosting morale, improving mental health, and promoting better overall health and well-being.

Additionally, Humana Gold Plus provides digital wellness and fitness tools, enabling members to access fitness equipment, SilverSneakers fitness classes, and utilize mobile apps for managing healthcare.


Pharmacy and Prescription Drug Benefits

Managing medication costs is a critical aspect of healthcare. That’s why Humana Gold Plus offers prescription drug plans aimed at reducing these costs. This coverage is provided through their Medicare Advantage HMO plans, and individuals also have the option to supplement this coverage with a stand-alone prescription drug plan (PDP) to assist in covering prescription expenses and safeguard against excessive drug costs.

Additionally, it’s worth considering other options like Medicare Advantage HMO PPO plans for more flexibility in healthcare choices.

In addition to prescription drugs, Humana Gold Plus also provides coverage for certain over-the-counter medications when they are prescribed by your healthcare provider. However, it’s important to note that Humana Gold Plus may impose limitations on medication coverage, such as prior authorization and quantity limits.

For added convenience, Humana Gold Plus also provides mail-order pharmacy services through CenterWell Pharmacy, one of the lower cost preferred pharmacies.

Eligibility and Enrollment for Humana Gold Plus

Similar to any healthcare plan, eligibility and enrollment for Humana Gold Plus necessitate meeting specific requirements and adherence to the enrollment process.

We’ll examine these aspects more closely, including sexual orientation gender identity, by reviewing them with the help of updated consulting.


Meeting the Requirements

To be eligible for Humana Gold Plus, individuals must meet certain criteria without any discrimination based on national origin age disability sex, veteran status or religion. These include:


  • Being entitled to receive Medicare based on their earnings or those of a spouse
  • Usually being 65 or older
  • Meeting citizenship and residency requirements
  • Receiving disability benefits from Social Security for both Part A and Part B
  • Not having End-Stage Renal Disease


It’s also important to note that Humana Gold Plus may impose geographic restrictions depending on the service area of your residence. This is why it’s crucial to review these requirements and ensure that you meet them before applying for Humana Gold Plus.


Enrollment Process Simplified


Humana transportation to doctor appointments


Once you’ve confirmed your eligibility for Humana Gold Plus, the next step is enrollment.

The enrollment process for Humana Gold Plus involves specific enrollment periods, such as the Initial Enrollment Period (IEP) and the Annual Enrollment Period (AEP), which are designed to streamline the process for eligible individuals.

The Annual Enrollment Period (AEP) takes place in the autumn, specifically from October 15 through December 7. During this time, members have the opportunity to enroll in or modify their Medicare Advantage plans for coverage that commences on January 1.

Special Enrollment Periods (SEPs) are also accessible for Humana Gold Plus members, enabling them to enroll or modify Medicare Advantage plans beyond the standard enrollment periods, subject to meeting specific criteria such as experiencing a qualifying event like the loss of other healthcare coverage.

Comprehensive Care with Humana Gold Plus

One exceptional feature of Humana Gold Plus is its dedication to providing comprehensive healthcare coverage. This encompasses a full spectrum of services and customized plans tailored to individual needs.


Full Spectrum of Healthcare Services

Humana Gold Plus offers a wide array of healthcare services, including:


  • Medical coverage
  • Dental coverage
  • Vision coverage
  • Prescription drug coverage
  • Medicare benefits
  • Prescription drug plans
  • Preventive services
  • Emergency care
  • Cardiovascular screenings
  • Cervical and vaginal cancer screening
  • Colorectal cancer screenings
  • Medicare-covered foot care

And many more.


Beyond medical services, Humana Gold Plus also provides dental benefits including:


  • Annual exams
  • Two complimentary cleanings per year
  • Dental X-rays every 5 years
  • Coverage for treatments such as fillings, crowns, root canals, and extractions.


The plan also encompasses vision coverage, which includes coverage for eyeglass frames with a generous allowance for PLUS network providers and a substantial allowance for in-network and out-of-network providers.


Customized Plans for Individual Needs

Healthcare requirements can greatly differ among individuals. That’s why Humana Gold Plus provides personalized plans to cater to unique healthcare needs. Customized plans with Humana Gold Plus offer individuals the opportunity to tailor their coverage by incorporating optional supplemental benefits for an additional monthly premium.


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Humana Gold Plus evaluates individual requirements for tailored plans by utilizing trusted medical professionals who can provide personalized responses to significant health inquiries. These customized plans provide coverage for chronic conditions such as diabetes, chronic heart failure, and chronic lung disease.

This level of customization ensures that every member’s unique healthcare needs are met, thereby providing a truly comprehensive healthcare experience.


Choosing a healthcare plan is a significant decision, one that ultimately impacts your health and well-being. With Humana Gold Plus, you have a partner that not only provides comprehensive healthcare coverage but also goes the extra mile to ensure you have transport to access these services.

From emergency to non-emergency transport, wellness and fitness programs, pharmacy benefits, and customized plans to cater to your unique needs, Humana Gold Plus truly offers a comprehensive healthcare experience. So, why wait? Explore Humana Gold Plus today and embark on a journey towards improved health and well-being.

Frequently Asked Questions



What are the disadvantages of Humana Gold Plus?

The disadvantages of Humana Gold Plus include network restrictions, pre-approval conditions, plan limitations, and possible changes to the plan. Consider these factors before making a decision.


What type of insurance is Humana Gold Plus?

Humana Gold Plus H1036-286 is a Medicare Advantage HMO plan with a Medicare contract, so it is a type of Medicare Advantage insurance.


What is the difference between Medicare and Humana Gold?

Humana Gold is a private insurance plan that contracts with Medicare to offer benefits, while Medicare is a federal fee-for-service health insurance program. Medicare has four parts, including Part A for hospital insurance and Part B for medical insurance.


What types of transportation benefits does Humana Gold Plus offer?

Humana Gold Plus offers both emergency and non-emergency medical transportation, including ambulance services for emergencies and scheduled rides for routine medical appointments. This coverage can be advantageous for members who require transportation assistance for medical purposes.


Does Humana Gold Plus offer wellness and fitness programs?

Yes, Humana Gold Plus offers wellness programs including tobacco cessation, maternity support, cancer support, and a chronic condition meal program, as well as the SilverSneakers fitness program. These programs aim to support overall health and well-being.

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Russell Noga
( Medicare Expert )

Russell Noga is the CEO of ZRN Health & Financial Services, and head content editor of several Medicare insurance online publications. He has over 15 years of experience as a licensed Medicare insurance broker helping Medicare beneficiaries learn about Medicare, Medicare Advantage Plans, Medigap insurance, and Medicare Part D prescription drug plans.