Plan Availability and Coverage Options
Humana and UnitedHealthcare offer a myriad of Medicare Advantage plans, including HMO, PPO, and Special Needs Plans (SNPs). Humana’s plans are highly diverse, with options that cater to different healthcare needs and preferences. UnitedHealthcare, on the other hand, is known for its predictable premiums and extensive coverage, offering $0 premium plans in many states.
Availability and coverage can vary significantly based on geographic location, including Florida. Local partnerships with healthcare providers play a crucial role in determining the specific budget pricing plans available in each company area, ma.
HMO plans, requiring members to use a network of doctors and hospitals, are the most widely available. PPO plans offer greater flexibility by allowing members to see providers both in and out of network without referrals, but they can be more expensive.
Provider Networks and Access
One of the most critical factors to consider when choosing a Medicare Advantage plan is the provider network. Key points about UnitedHealthcare’s network include:
- Nearly 1 million healthcare providers, making it significantly larger than Humana’s network
- Access to a wide range of specialists and facilities
- Particularly important in rural areas where healthcare options may be limited
Humana, while having the second-largest provider network, still offers a robust array of in-network options. It’s essential to ensure that your preferred doctors and specialists are included in the network of the plan you choose, as this directly impacts your access to care.
Cost Comparison: Premiums and Out-of-Pocket Maximums
Cost is a significant consideration for many when choosing a Medicare Advantage plan. Humana is notable for having a significant proportion of its plans with no monthly premiums, making it an attractive option for cost-conscious enrollees. Additionally, Humana offers plans that contribute to members’ Medicare Part B premiums, further enhancing affordability.
However, it’s essential to consider out-of-pocket maximums as well. Humana’s plans tend to have higher out-of-pocket maximums compared to industry averages.
UnitedHealthcare, while offering plans with a monthly premium, provides a range of options that may result in lower costs overall but come with predictable premiums and extensive coverage.
Extra Benefits and Wellness Programs
Extra benefits and wellness programs can significantly enhance the value of a Medicare Advantage plan. Humana offers:
- The SilverSneakers program, promoting physical fitness among seniors
- Meal delivery services
- Increasing offerings of in-home support services, ensuring members have access to nutritious meals and can manage their health from the comfort of their homes.
UnitedHealthcare provides the Renew Actively fitness program, which encourages an active lifestyle. Members enrolled in chronic condition programs may also receive additional benefits like $0 copays for doctor visits and preventive care services. These extra benefits can make a significant difference in the overall member experience and health outcomes.
Customer Satisfaction and Star Ratings

Customer satisfaction and star ratings are crucial indicators of an insurer’s service quality. Humana generally leads in customer satisfaction, despite some lower scores in significant markets. UnitedHealthcare, however, has a slight edge in CMS star ratings, with 68% of its plans rated four stars or higher.
UnitedHealthcare achieves a higher average CMS star rating of 4.10, reflecting better service and performance. In contrast, Humana’s average star rating is 3.61, indicating room for improvement. These ratings can influence your decision, as higher-rated plans often provide better service and member experience.